Return Policy

This is our return policy

We strive to reach the highest standards to ensure that you receive excellent customer service, every time you shop with Mixed Vibes.

If you have questions about products before or after ordering feel free to contact us at

Because there is no definite way to tell if a sex toy has been used, for health and sanitary reasons we are unable to re-sell returned products. Due to the nature of adult toys, all sales are final.

In a case where we do decide to take a return, it is done so at our discretion. We do not accept returns due to dissatisfaction and do not accept returns due to change of mind. We are unable to re-sell products which have left our warehouse.

We value your business and understand that shopping online can make product selection challenging. This is why we go to great lengths to provide you with extensive product information such as product materials, measurements and more. We encourage you to use this information when you make a purchase, as all sales are final.